Electronic billing, payment and collections reinvented

Replace paper and static PDF bills with interactive iBills and drive adoption

Enhance the online customer experience for billing and payment

Make paying your bill as easy as an online purchase

Reduce the collection effort and get paid sooner

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Reduced Billing Costs

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Customer Self Help

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Reduced Collection Effort

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Reduction in Debtor Days

The latest in interactive electronic billing, self-help client portals, integrated bill payment and automated accounts receivable for businesses that want to provide a superior online customer experience, reduce costs and get paid sooner.

 

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Electronic Invoice Presentment

Completely change the bill processing and payment experience for your customers with our fully customisable interactive invoice and bill presentment solution.

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Self-help Client Portal

Enhance your customer service and reduce cost to serve with an easy to use high function Client Portal at a fraction of the cost it would take to build your own. Deliver a great customer experience with integrated ePayment options, Customer Query, Data Export and many other great functions.

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Accounts Receivable Automation

Significantly reduce the collections effort and costs by automating many of the manual customer follow up and dispute management processes. You can easily configure different workflows and communications to suit a wide range of different customer profiles.

 

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Credit Management Console

When it’s time to follow up slow payers by phone, OfficeTorque FRM provides you with all the information and next step tools to escalate disputes, establish repayment plans, and most importantly capture payment authorisations to really drive up your “commit to pay” ratios.

 

 

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Electronic Payment & Credit Card Processing

Unlike a traditional static PDF bill, the OfficeTorque iBill  includes fully integrated ePayment options, so your clients no longer have to print out their invoice for processing later on,  or go off to their banking site to arrange a payment. They can manage it all directly from their iBill by whatever options you wish to make available including Credit Card, paperless Direct Debit, PayPal or any other ePayment service you wish to use.

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